At the Fantastic General Store, we use tech. Yes, we serve customers in sci-fi and fantasy settings, but we still use electronic registers and email. Occasionally, headquarters will try to institute some new kind of tech from a scientist of questionable sanity, or tech that supposedly runs on magic. But the company is generally slow to update. After working out the bugs and learning how to use the new tech, these tools are useful, most of the time. I wouldn’t want to calculate the price of purchases by hand, and email is much faster than physical mail. But when electronics break, it’s very annoying. I have seen where the system running the registers went down, and we literally couldn’t sell anything. We stayed open in hopes the registers would start working again soon, but we couldn’t make money while they were down. I’ve seen email just stop working too. Sometimes it’s because the internet went down, which also nearly kills the registers and makes the computer programs slow. Sometimes the email program itself just doesn’t work. I think stores need to have systems in place that allow us to function when electronics die, and employees need to be familiar with how to use them. Maybe once a month, use the analog systems just to get training in and stay trained. We shouldn’t be prevented from doing the thing the store is literally there for, just because our registers act up.